Helena Alegre
The objective of Work Area 5 is to develop general-use integrated approaches and planning support tools aimed at the transition from current status to the desired sustainable urban water cycle services of tomorrow. The integrated approaches, developed both at the regional/national level and at the utility level, will seek a balanced long-term asset management view between performance, risk and cost, and will take into account social and political acceptance. The life cycle assessment paradigm will be incorporated whenever appropriate and feasible. The proposed development work aims at empowering policy makers and water utilities.
Drawing on the efforts of other Work Areas, Work Area 5 products are explicitly developed for general use. Tools will be tested by end-users and applied in selected cases within Work Area 6. Managing the transition to sustainable urban water services requires the development of novel integrated AM approaches. There still is a considerable knowledge gap between what the existing formal AM approaches have to offer and what the industry effectively needs. Existing frameworks address only a few of the multiple dimensions that should be considered. Many lack a systems' approach, looking only at the condition / serviceability of individual assets; others are restricted to a single decisional level (e.g., political, operational), or are biased towards given engineering aspects; other approaches concentrate on inventory and maintenance management.
The TRUST Approach
The main scientific contribution from Work Area 5 is the development of scientifically sound planning approaches for integrated asset management, following a Plan-Do-Check-Act (PDCA) paradigm: objective and target definition; diagnosis; identification and selection of intervention options; implementation; monitoring of the results and selection of improvement paths.

In general terms, Work Package 5.1 to 5.3 are methodological (the above PDCA stages), while Work Package 5.4 is a wide-ranging decision-support analysis tool and Work Package 5.5 is a technological aid to decision-making. Work Area 5 will be tailored to fit the needs and expectations of more developed utilities, as well as those of utilities with fewer resources (such as small/medium-sized utilities in developing regions).

The tools developed in Work Area 5 will be tested by selected end-user partners and demonstration cases will be carried out as show-cases for third parties in Work Area 6. Furthermore, consultation with the advisory committee and all project end-users both in the various stages of design of the tools to be developed and on the contents of guidelines and manuals will be carried out.